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  Problem Report - Trouble Ticket

Please use this form for submitting a Trouble-Ticket/Problem Report. We appreciate your taking the time to tell us about an issue with our products and/or services.

We aim to respond to all trouble-tickets in a timely manner. However, please re-check that your email address is spelled correctly and that you have included your full email address.

Trouble Ticket Form

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About You
Your name*:
Your company*:
Your email*:
Your phone*:
Your website:
Registered?
 
Computer Description
Operating system*:   Other: 
Processor:   Speed: 
RAM memory (Mb):
 
Problem Description
Problem type*:
Issue Severity*:
Product*:
If Other?    
Version/Build* (see Help->About):
 
Description of problem*
(please include any error codes and messages)

Steps to re-create problem*
(please include any system and/or product changes made prior to issue start)

                                        * Indicate A Required Field

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